1) Why order from Showstoppers
USA vs. another company?
Simple, Showstoppers USA is dedicated to their customers.
The company is not about making a quick dollar. Our goal is to provide
our customers with professional advice and the highest possible quality
kits.
2) Are all body kits Showstoppers USA offers made in the
USA?
Unfortunately they are not. Showstoppers USA carries a
wide variety of body kits to suit our customers taste. Some parts
we carry are only made overseas. Whenever possible, at a higher
cost for us, we do supply our customers parts made in the USA.
3) What’s the difference between parts made in the
USA vs. overseas?
Quality and fitment are the main differences. Manufacturers
in the USA tend to produce higher quality kits and test their kits
from time to time for fitment problems. Adjustments are made as
soon as fitment issues are noted. Overseas manufacturers may take
a longer time to adjust fitment issues. This allows parts that do
not fit to be made and sent to the USA to be sold.
4) What if a product does not fit?
Customers must be aware that the products carried by Showstopper
USA are aftermarket. We cannot guarantee EXACT fitment of a product.
However, fiberglass products are easy to work with. Minor adjustments
can be simply made by body shops. If a wrong product was shipped
to the customer, Showstoppers USA will recall and replace the product
with the correct one, all costs directed to Showstoppers USA. We
do not feel, unlike other competitors, that the customer should
pay for mistakes commited by the company.
5) Who can install my body kit?
The products offered are aftermarket products and may not
provide EXACT fitment. We strongly suggest that body shops install
the products for you. Body shops are usually experienced in installing
such products and know how these kits can be adjusted for proper
fitment. We highly recommend that customers do not attempt to install
these themselves. Please pre-fit all products! Once a product has
been altered in any way,(paint, cut, damaged, shaved, primered,
etc.) it is yours to keep regardless of any existing problems.
6) What if a product arrives damaged?
Simply refuse the product with the delivery company. All
products are inspected for damage or defect by Showstoppers USA
before they leave our warehouse. They are then heavily packaged
to prevent damage. However, we cannot control the actions of the
shipping companies. Damages do happen from time to time. Once your
package arrives, inspect the package before signing any delivery
slips. If damage has occurred to the extent that it cannot be fixed,
simply refuse the package and Showstoppers USA will replace the
product upon receipt of the damaged product. Please note that if
a product is signed for and received, the shipping company will
no longer take liability on the products delivered. Do not sign
or receive anything unless it is cleared of damages!!!
7) How are products packaged?
We use bubble wrap, cardboard edges and a very durable
box. We hate damages and do everything we possibly can to avoid
them.
8) Where do you ship to?
We ship worldwide! Wherever you are we can get a package
to you. Shipping rates do vary but we work with several highly qualified
shipping companies and only offer the lowest cost. Call us for a
shipping cost.
9) So what exactly does Showstoppers USA offer?
Check out or products list. If you don’t see what you need,
call and ask us and we will get it for you. We have an extensive
array of suppliers. From body kits, to accessories, wheels and suspension,
we can get it all. If we can’t get it for you, we will refer
you to a company who can or else the part does not exist. Our customers
deserve the opportunity to get exactly what they want for their
vehicles.
If you have further questions or comments, give us a call or send
an email to Chuck@ShowStoppersUSA.com
and we will be more than happy to answer them. We are here to help
you and make your aftermarket dreams a reality. We all want to avoid
problems so if you got a question, just ask and we will more than
happy to answer it for you. |